So you’ve noticed your OnlyFans payment isn’t processing? Don’t freak out. This is a common error many creators and users on the platform face, mostly due to the high-risk nature of the transaction at hand.
Don’t worry, though. There are a few quick and simple ways to get around this. Below, we’ve explored the possible reasons behind failed payments on OnlyFans and how to solve the problem.
You’re a few paragraphs and clicks away from withdrawing your hard-earned money (or simply using the services without complications).
What Does the ‘OnlyFans Transaction Could Not Be Processed’ Error Mean?
Most commonly, the error message that might be popping up after you’ve tried to process a payment or withdraw funds on OnlyFans is triggered by processing problems like:
Soft declines
Incorrect card details
Breach of OnlyFans’ payment policies
2FA is not enabled on your transactions
The card doesn’t support 3D secure payments
All of these error messages indicate an issue with the chosen payment method or the transaction process itself.
Below, as mentioned, we’ve tried to troubleshoot the various causes. We’ve also explored ways to improve the efficiency of your high-risk transactions.
How to Fix ‘OnlyFans Payment Not Processing’ Errors
More often than not, declined transactions on OnlyFans are due to simpler defaults and subsequent soft declines.
To solve this problem, it’s wise to start by:
Checking your card’s validity and expiration date
Checking for debt or insufficient funds
Confirming the details inserted
Trying a different payment method
Contacting your bank
Contacting OnlyFans support if the problem remains unresolved
You might also have to reach out to your issuing bank in the case of a first-time purchase or a withdrawal.
Seeing as financial institutions monitor your transactions, a transaction on a high-risk platform can get flagged due to it being deemed suspicious initially.
If the bank can’t help you solve the problem, the steps above should help. If they can’t fix it and the problem continues, remember that…
OnlyFans has strict terms of service and a standard contract between the fan and creator, so the transaction you’re initiating might be clashing with those set terms.
In this case, reaching out to the support team on their side to investigate the problem could be your best bet at resolving the issue quickly.
Who Does OnlyFans Use For Payment Processing?
As a high-risk platform, OnlyFans works with various payment processors to minimize risks, balance load, and boost approval rates.
The processors they currently use include:
Stripe
CC Bill
Harris
Merrick
Some of these processors are known for their presence in the adult industry, while others, like Stripe, are unexpected partners for a site offering adult content (at least, we think).
This combination, though, is merely possible due to the transaction volumes and massive profits that have allowed OnlyFans to negotiate favorable terms with the service providers.
Basically, as an individual merchant or adult business owner, you wouldn’t likely get to work with Stripe for high-risk payment processing.
Instead, it’s just helpful to know who OnlyFasns works with because it might be key to understanding why your payments are failing and what you can do about it.
That brings us to our next point and common question…
So, What Are Your Payment Processing Options as a Small to Medium-Sized Creator?
There’s no denying that OnlyFans is the leader in this niche at the moment.
Smaller businesses facing the same challenges, despite how accustomed to the high-risk nature of the industry they might be, simply can’t afford such solutions.
The solution? If you want to expand as an OnlyFans-style merchant or a creator platform, you’ll need to find the right payment solution provider who’s ready to take a proactive approach and establish a relationship beneficial to both parties.
At FastoPayments, we have years of experience enabling tailored solutions for all high-risk merchants, including adult merchants.
We’ve worked with numerous adult businesses, from industry leaders to start-ups, but the aim has always remained the same: each business requires an individual solution despite being in the same sector.
Quick thinking and a solution-oriented mindset are second nature to us, as we’ve seen how quickly things can change in the high-risk adult industry.
Finding and keeping a decent payment processor in this industry was our main problem. We were forced to switch from our previous processor because they lost VISA due to a change of laws, which cut the payments we were processing into half. Our main priority was to find a new primary processor that would, first and foremost, be trustworthy. Also, someone who’d be able to deal with the rapidly changing regulatory issues and steer clear of any losses we had endured ascribed to the same recurring problems.They were quick to reply when we were in an urgent need of a new processor and we were able to get through the on-boarding process promptly, which seemed to be long-drawn-out with other providers. Working with FastoPayments has been a pleasure all in all — a great helpful team to have by your side in this industry.
The Most Common OnlyFans Payout Issues for Creators
For OnlyFans content creators, it’s important to understand:
- Terms of payouts
- What gets deducted from those payouts
- Account verification procedures
- What exactly goes into actually making money and receiving your funds on the platform
To ensure content creators get paid fairly, we’ve explored some of the main challenges they often face on OnlyFans.
OnlyFans Payout Rejected
The main and most crucial issue at the moment seems to be rejected payouts. While annoying, the fact that they’re pretty common means they’re often easier to fix than you might think.
Failed payouts usually stem from one of the following issues…
An incomplete profile: To start making money on OnlyFans, you have to set up your account and have it approved. The procedure starts by signing up with an email and verifying it, linking a bank account to your profile where your earnings will be settled, and filling out your basic information, after which you’ll need to upload a photo of your document and a photo of yourself. If you’ve missed a step of this process or simply made a mistake while inputting your information, a rejected payout is likely. So start by going over your initial data and make sure nothing has changed or is missing.
A banking error: To avoid technical errors, there isn’t much you can do. So, it’s wise to ensure that your account details are correct. If everything looks good on your part, we’d recommend you contact your issuing bank to make sure they’ve allowed withdrawing funds from OnlyFans or try opting for a different payment method that you know for a fact is allowed in the region you’re operating in.
A breach of policies: Any breach of OnlyFans terms and policies may lead to rejected payouts or termination of your account. This might happen if your account is suspected of taking part in fraudulent activities or distributing someone else’s content. If you feel there’s been a mistake, contacting the support team is the only way to solve this problem.
Withdrawal Options Grayed Out
The withdrawal options may vary for creators depending on where they’re located. As with the actual payout methods, the payout timeframe varies depending on your region, too.
So, instead of the standard 7-day waiting period, creators in countries where disputes are higher (on average) have to wait for 21 days to withdraw their earnings.
Another thing to keep in mind regarding payouts is balance requirements. The minimum balance required to access your funds right now is $20.
To ensure you’ll be able to access your funds in the most convenient way and timely manner, keep an eye on your account status and directly contact the support team if you experience any issues.
Frequent Refunds & Chargebacks
OnlyFans also has its own refund policies, which affect both the creators and the users.
For users, initiating a dispute or a chargeback may lead to the limitation or discontinuation of their account. A user on the site cannot issue a refund for a subscription and won’t get their money back after canceling a subscription.
However, it is possible to have a tip you’ve left refunded if you contact the creator directly. In this case, 20% of the tip will be deducted from the whole sum.
For creators, disputes will be reported directly to you and handled for you. The money will then be drawn from your funds directly. Despite having it handled for you, it’s still important to do everything you can to prevent disputes and chargebacks so you can earn as much as possible.
Frequent chargebacks may also lead to suspension of your account. To do that, it’s important to advertise your content realistically while selling a fantasy. Deliver high-quality content and engage with your community to ensure your customers are satisfied.
Payment Delays
Payment delays are less likely to happen nowadays, especially on a new-age service distribution platform like OnlyFans, yet they still occur occasionally.
Again, the main causes of delayed payments usually involve defaults on your end in the necessary data. So, if you’re experiencing delays, check to see if you’ve verified your credentials and provided the correct information.
If that looks fine, then payout delays can also be caused by the sheer volume of transactions processed on the platform every day. So, it’s only natural that things might take a little longer from time to time until the automation of the transaction processes progresses.
If you’re constantly having issues with long payout times, and it seems to be ongoing with your account specifically, we suggest you reach out to your issuer or turn to support straight away, as they would know best and can better investigate the problem.
How (And Why) to Get a High-Risk Adult Merchant Account
Managing your finances as an OnlyFans creator is…tough.
There’s no real predictability to your income. While subscription based sales can give you insight and a slight ability to somewhat forecast long-term earnings, they can hardly be considered a stable income.
To improve your money management as a creator on the site and ensure you’re operating efficiently, it’s smart to keep track of your earnings and have an overview of what’s coming in, what’s getting deducted, and doing your taxes, of course (because remember, when working as an adult content creator, you’ll have to declare your taxes as a self-employed individual).
Once you’re ready to expand as a stand-alone adult merchant or create your own creator platform, a high-risk merchant account is something you’ll want to consider.
With a dedicated adult merchant account, you’ll be able to ensure safer and more secure transactions, get better payout terms and more flexibility, and tailor tools to your specific needs as a merchant.
It’s also worth mentioning that if a content creator is looking to apply for a merchant account through a solution provider, it’s easier to get approved once there are multiple merchants applying for one.
Acquirers typically won’t onboard a creator alone but will do so as a “package” rather than one by one (so if you work with others in the industry, it might be worth applying together as a larger group).
Our Experience with Adult Industry Merchant Accounts
At FastoPayments, we’ve worked with numerous adult merchants over the years and consider ourselves experts regarding the niche struggles and issues adult merchants face daily.
We’ve helped our merchants solve processing issues while avoiding excessive downtime, which is crucial in an industry where purchases are often spur-of-the-moment.
We’ve also helped businesses navigate quick onboarding procedures, ensure reliable payouts, and support companies through rapid growth spurts (which would have otherwise led to account closure in most cases).
Basically, we can’t stress how important it is to work with the right payment processor as an adult industry professional.
Our previous providers weren’t dependable nor sustainable enough as they couldn’t support our website through our growth. We kept getting declined by bank after bank owing to the fact that we were growing briskly in a very high-risk field. We were searching for a payment provider that’s attentive, supportive, and solution-oriented. Since our fast-paced industry requires quick thinking and a lot of problem solving to keep things moving and to avoid significant forfeitures, like having our account closed by an acquirer. FastoPayments’s team helped us find a sustainable solution and equipped us with several options. Our experience working with them has been fantastic. They’re quick on their feet and their proficiency in the field is incomparable.
That’s why we’ve developed package solutions and practical guides to help you overcome these roadblocks and aid your success.
Although the equipment we provide is made with larger businesses in mind, we don’t shy away from helping solo creators either.
Whether you’re an OnlyFans creator or owner of a similar business in the adult industry, you deserve to work with a merchant account and payment gateway solutions provider who understands the needs and high-risk nature of the industry.
At FastoPayments, we have the experience you need and deserve. To learn more about how we can help, get a free, no-obligation quote for a high-risk adult merchant account here.
